General Store Policy
No refunds. No cancellations on any purchases including financial programs purchases. Up to 6 months Law away only. Exchanges are only valid for equal or higher valued items only if the order has not been processed. In the event of a cancellation, a 25% cancellation fee will be charged to the customer. No return(s) on delivered goods. Any damaged item(s) need to be reported within 24 hours of delivery. A minimum of $75 delivery fee (extra) will be charged to the customer if delivery is scheduled and the customer is not home at the time of delivery. We are not responsible for merchandise that does not fit in the customer’s home/ elevator/ door(s). The customer is responsible for making sure that the goods fit in their premises. An additional charge of $150 per piece will be applied for items not fitting in the area. The customer is responsible for having the area assessable and clean where the merchandise will be placed, delivery crew can only handle the furniture they are delivering. No returns or exchanges on Mirrored items and electronics, they must be thoroughly inspected by customer. Delivery date subject to change without prior notice. Covid-19
Everyday Selling Price
Unless otherwise noted, furniture prices on beverlyhillsfurniture2.com are listed as our everyday selling price. Our commitment to our customers is to offer convenience, service, product availability and the best possible price for quality furniture. Some promotional prices and programs may be exclusive to our showrooms. Pricing is non-negotiable.
All prices listed online for individual products are in US dollars (USD) and do not include any sales taxes or home delivery charges. These additional charges will be specified during the order and checkout process. Pricing is subject to change at any time without prior notice. Except where noted otherwise, all discounts or savings displayed for products online are calculated based on our full retail price of the product or based on a comparative price estimate which may or may not represent the prevailing price in every area on any particular day. We take every reasonable precaution necessary to ensure the accuracy of all the products listed, including their pricing. However, we do not accept liability for any errors in online pricing.
Upon receipt of your order or inquiry, we offer no specific guarantee of stock availability. Supply from manufacturers, customer demand and unforeseen acts of nature can all inhibit product availability. We take every reasonable precaution to ensure that all of the products displayed on our website and in our showrooms are in stock and available.
Should you have any questions concerning the availability of a particular item, please email us at firstname.lastname@example.org
We are proud to offer quality products with great value to our customers. Merchandise received in good condition is not returnable or cancellable. No refunds are available.
All furniture is thoroughly inspected at several key points in our preparation and delivery process to make sure it's received in good condition. If you have chosen to pick up your order from one of our showrooms, we encourage you to inspect your item before you take possession.
In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before your possession, please notify the delivery team or a customer care representative of the damage. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note: we reserve the right to repair or replace your furniture as deemed necessary and solely at our discretion.
Merchandise marked as “Floor sample as is” are final sale.